Privacy Policy

At The Candy Vault, we respect your privacy and are committed to protecting the personal information you provide when shopping with us or using our website.

Information We Collect

When you browse our website, place an order, create an account, subscribe to our emails or contact us, we may collect information including your:

Name
Email address
Phone number
Billing and delivery address
Order and purchase information
Payment and transaction information
Communications with The Candy Vault

How We Use Your Information

We may use your information to process and fulfil orders, arrange delivery, provide customer support, communicate with you about your purchases, manage our website and improve our products and services.

We may also use your information for marketing where you have provided consent.

Sharing Your Information

The Candy Vault does not sell your personal information.

We may provide necessary information to trusted third-party providers that help us operate our business, including our website and e-commerce provider, payment processors and delivery providers such as Australia Post.

Information may also be disclosed where required by law.

Payment Security

Payments made through our website are processed through secure third-party payment providers.

The Candy Vault does not directly store your complete credit or debit card details.

Marketing

If you subscribe to The Candy Vault marketing communications, we may occasionally contact you about new products, special offers, promotions and other Candy Vault news.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be available on our website.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

The Candy Vault
Queensland 4505, Australia
Email: thecandyvault@outlook.com
Phone: 0424 237 172